Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

If an order is placed but we are unable to complete the setup or delivery, a fee equivalent to 50% of the rental cost will be applied.

If you wish to host your event at a park or public space, please consult with your local municipal authorities to determine if a permit is necessary. Should a permit be required, it is the responsibility of the organizer to obtain the permit and assume any associated fees. Additionally, a copy of the permit must be provided to Epic Bounce to facilitate our compliance with municipal regulations.

Cancellation requests made more than 48 hours prior to the scheduled event are entirely acceptable. For cancellations within 48 hours of the event, a fee of $75.00 will be applied to cover preparatory costs, as our team has already allocated resources and time to ensure an Epic experience.